How are the appointment times determined?
All season ticket members who renewed prior to the September 1 deadline or were on the Sounders ‘Til I Die program were automatically given an appointment time to relocate or add seats onto their season ticket package. Appointment times are based on the number of consecutive years you have been a season ticket member as a primary account holder; also referred to as your Original Priority Date.
Do I have to pay in full in order to relocate my seats?
No. However you do need to sign up for one of our online payment plans so that your account is paid in full by the February 1 deadline. If you relocate to seats at a higher price level, payment to catch up on your payment plan will be due at time of relocation.
How do I relocate my seats to sit with friends and family?
Seats on different accounts may be relocated together at the later relocation appointment window of the two accounts. Please contact your Fan Relations Representative or call 877-MLS-GOAL for assistance. If you and the other accounts in your party have the same appointment time, you can simply select seats at the same time using the interactive seating map.
What if I miss my appointment window?
Season ticket members can still contact their Fan Relations Representative to inquire about available seating options, even after your window closes. However, the online virtual venue is not available after your appointment time and all seats are set by October 7, so no relocations can occur after that date.
Can I add seats using the online virtual venue?
Unfortunately, not. This process is for seat relocation only. If you are interested in adding seats to your season ticket package, please contact your Fan Relations Representative during your appointment time for assistance.
Can I add seats and then transfer them to a friend?
No, additional seats are not able to be transferred, which is why we recommend referring your friends to purchase their own season ticket memberships. You can refer your friend through your Fan Relations Representative.
Can I transfer ownership of my account?
Season Ticket Account Holders are only able to transfer seats or the ownership of account to immediate family members as defined in the Ticket Transfer Policies. Legacy pricing is nontransferable. For more information about account transfers, please view the Ticket Transfer Policies. All transfers needed to be completed prior to the September 1 deadline.
Can I move to a different price level?
Yes, your payment plan will adjust to the new price level at the completion of the seat relocation process. Keep in mind that some price levels are sold out and not available.
After I've completed the relocation process, can I change my mind and get my old seats back?
Once at the "Review Your Upgrade" screen, you are able to either accept your newly selected seats or keep your current seats and go back to look at more options. Once you have accepted the new seats, your old seats may no longer be available. You can contact your Fan Relations Representative for available seat locations.
Can I relocate my seats more than once?
Yes. Although the available inventory will likely not increase, there is no limitation to how many times you can relocate your seats during your appointment time window through your Fan Relations Representative, only once online.
I would like to relocate or add seats within ADA rows.
There are disabled seats (wheelchair convertible) dispersed throughout all areas and price levels of CenturyLink Field. Disabled seating and access are fully compliant with the Americans with Disabilities Act (ADA). For further location of access appropriate options, please contact your Fan Relations Representative during your assigned appointment time.
I have multiple sets of season tickets but only want to move one set. Can I just relocate one set?
Yes. At the "Select Seats to Upgrade" screen, simply select the seats that you want to relocate. If you would like to relocate multiple seat locations, they will need to be done one location at a time.
After reviewing the options, I decided not to relocate. How do I keep my same seats?
No action is required to select your same seats. If you don’t find a desired seating location using our interactive map, simply exit the browser and your same seats will remain secure.
How can I refer a friend to receive season tickets?
You can refer a friend by calling your personal Fan Relations Representative. Your representative will reach out to your friend to discuss the Sounders FC Priority List. Seat location is subject to availability.
Are there any other premium and/or all-inclusive seating options not listed on the interactive seating map?
Yes, we offer a wide variety of premium products throughout the stadium including Reserve Club, Slalom Experience, Press Box Club (new for 2017) and Field Seats (new for 2017). Please contact your Fan Relations Representative or 877-MLS-GOAL for more information including benefits and pricing.