Frequently Asked Questions

Why did my ticket prices increase?

We are preparing to compete again in 2015. Our commitment is to be the top club in Major League Soccer while maintaining affordable ticket prices. Your total investment increases with two additional matches in 2015, at the same rate as the MLS matches. Season ticket memberships will increase between $1 to $4 per match with many sections remaining the same price per match as the 2014 season. You will still maintain considerable savings over single match ticket prices.

How many matches does my season ticket package include?

Your season ticket package includes a total of 20 matches for the price of 19: 17 MLS, one international friendly and two CONCACAF Champions League. The international friendly opponent will be announced soon. Because we won the U.S. Open Cup, we have qualified for CONCACAF Champions League. Therefore, your package will include the two group stage matches, for the price of one.

Can I relocate my seats for this season?

Every season ticket member will have the opportunity to view relocation options through our interactive seating map. To participate in our Seat Relocation process, please submit your upgrade request at the time of your renewal either online or through a representative. The upgrade process will take place online in mid-October.

Can I add seats to my account?

There is potential to add seats. Options will be based on availability. To participate in our Additional Seat process, please submit your request at the time of your renewal either online or through a representative. Once your request is submitted, your representative will reach out to you in mid-October to discuss seat availability.

Can I purchase a full season parking pass?

There is potential to purchase a full season parking pass. Options will be based on availability. The North Lot will not be available. To participate in our parking pass allocation process, please submit your request at the time of your renewal.

What if I would like to purchase Accessible Seating?

CenturyLink Stadium provides accessible and wheelchair convertible seats located throughout the stadium in a variety of price levels and viewpoints. These tickets are available as a season ticket purchase. If you would like to relocate in/out of ADA seating or add ADA seats to your season ticket package, please contact an account representative at 877-MLS-GOAL with your request.

Can I get paper tickets instead of a MatchPass?

Sounders FC Season Ticket Members will be exclusively using MatchPass for the 2015 season. MatchPass provides rewards and benefits that paper tickets cannot! For more information on MatchPass, click here. If you share tickets with others, you can print or forward the tickets to your seat partner using your online account manager.

When will I receive my season ticket package?

Sounders FC will send out ticket packages in late February, approximately 1-2 weeks prior to the first match.

Can I designate different names on the MatchPass cards?

Yes. You will be able to designate your seats in November. You will receive an email where you can designate seat owners, list any supporter group affiliation and update your address for ticket mailing.

Am I able to transfer ownership of my tickets?

Ownership of tickets can only be transferred to either an immediate family member or an individual who has been listed as a secondary on the ticket account for one full season. Any transfer requests must be completed before the renewal deadline on September 12th. Tickets are only eligible for transfer if they have been on a season ticket member account for one full season.

What is CONCACAF and why is it included in my season ticket package?

CONCACAF is the Champions League for North America, Central America and the Caribbean. Because we won the U.S. Open Cup during the 2014 season, we qualified for this tournament during the 2015 season. The winner of the Champions League qualifies for the FIFA Club World Cup. By entering into CONCACAF, it gives our team a chance to play on an international stage and compete with the best. We want our most faithful, our season ticket members, to be in their seats supporting us as the team works towards this goal.

Can I get a replacement MatchPass card if mine was lost or stolen?

Yes, we are able to get your MatchPass replaced for you as long as no action has been done on future matches, ex: transfers or posting tickets for sale. If future matches have been sold or transferred, we are unable to replace the MatchPass but you are able to print tickets off of your online account manager for use. We do charge a $5.00 replacement fee for the first time a card is lost, the second time a card is lost there is a $15.00 replacement fee. Beginning in the 2015 season, the MatchPass replacement fee will be $10 for all replacements.

Why do my tickets list “Printed by Box Office” on my online Account Manager?

When your tickets list this, it means that your MatchPasses were printed out by the Box Office. All seats will list this until you do an action on the tickets (print, transfer or resell). Regardless of the text, your tickets are available to be managed.

How do I get my Sounders FC account credit?

You are able to get your Sounders FC Account Credit either applied to your 2015 Season Tickets or can have it refunded back to you once per season. If you sell your tickets through the exchange, you are able to have the money from the sale directly deposited into your bank account. Resale credit from selling your tickets on Sounders Ticket Exchange will not be automatically applied to your 2015 Sounders season tickets, so if you would like that amount to be applied, please put in the request with your account representative.

When do my 2014 MatchPass points expire?

Your MatchPass points that you had accumulated over the 2014 season will expire at the end of the year, December 31st.

Single Match Tickets

Single match tickets for the 2014 season are available to purchase now.

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