How To Manage Tickets

1. Open the Sounders FC app, select the menu bar in the upper left corner
2. Next, click on Account Manager
   • Already have a Sounders FC Ticketmaster Account? Select the 'Sign in to Seattle Sounders FC' option
   • Don't yet have a Sounders FC Ticketmaster account? Select the 'Sign in to Ticketmaster' option
3. Once logged in, you'll see all upcoming events listed
4. Select the event for which you'd like to manage tickets
5. Your barcode for scanning into matches will be displayed here

See the above instructions for accessing your tickets. Once you've completed those steps, here's how you can transfer your tickets.

1. Select the event for which you'd like to transfer your ticket(s) and click 'Transfer'
2. You'll be prompted to select the seat(s) you would like to transfer from that specific match to another party
   • Note: For any physically distanced matches, any ticket management action taken must be taken for the entire pod
3. Next, you will need to add recipient of the ticket(s); ensure email has been typed correctly and continue entering the recipients information
4. Once complete click “Transfer”
5. You will receive a confirmation email once your transfers have been sent and another once your transferred ticket(s) have been accepted

Has someone transferred a match ticket to you? Here's what steps you need to take to accept tickets.

1. Keep an eye on your inbox for an email from Ticketmaster
2. You'll be prompted to 'Accept Tickets' via the email
   • Note: The email itself is not your ticket
3. Next, you will be directed to log-in to your Seattle Sounders FC account or create one if you don’t have one already
4. After logging in your ticket(s) will be added to your account and you can view the barcode to scan into the match by clicking the seat location at the bottom of the page. You can also add to your mobile wallet if you prefer - see instructions below for the how-to.
5. Once you've accepted the tickets, the person who made the transfer will receive a confirmation email notifying them that the transfer has been successful.

See the above instructions for accessing your tickets. Once you've completed those steps, here's how you can resell your tickets.

1. Select the event for which you'd like to sell your ticket(s) and click 'Sell'
2. You'll be prompted to select the seat(s) you would like to sell from that specific match to another party
   • Note: For any physically distanced matches, any ticket management action taken must be taken for the entire pod
3. At this point you will want to enter a 'price per ticket' that you want to sell at and click continue
4. Enter how you’d like to receive your payout. Once confirmed the information listed is correct, click 'submit listing'
5. You will receive an email with additional instructions once your listing has sold

See the above instructions for accessing your tickets. Once you've completed those steps, this is how you can donate your tickets. Keep in mind: Please donate at least 3 business days before the event date. This allows the RAVE Foundation time to distribute tickets to the recipient

1. Select the event for which you'd like to donate your ticket(s) and click 'Transfer'
2. You'll be prompted to select the seat(s) you would like to donate from that specific match to another party
   • Note: For any physically distanced matches, any ticket management action taken must be taken for the entire pod
3. Next, you will need to add recipient of the ticket(s). Under email, type 'RAVE@SoundersFC.com'.
4. Once complete click 'Transfer'
5. You will receive a confirmation email once your donated tickets have been sent and another once your donated ticket(s) have been accepted.

See the above instructions for accessing your tickets. Once you've completed those steps, here's how you can add tickets to your e-wallet.

1. Select the event that you would like to add to e-wallet
2. You'll be prompted to select the seat(s) listed under 'My Safetix' - select all that you would like to add to your e-wallet
3. Click 'Add' 
   • Keep in mind: when viewing tickets in your e-wallet, no barcode will be displayed due to the Safetix feature