Lumen Field provides accommodations for guests with disabilities. We hope that the information provided below and the services on game day will make your visit to Lumen Field an enjoyable one.
Closed Captioning Services
Lumen Field now offers in-game captioning along the reader boards between the 200 and 300 levels. These are placed around the entire stadium.
Accessible Parking Information
Two adjacent lots to Lumen Field, the North Lot and Lumen Field Event Center Garage, are sold out on a season basis, but may be available on a single match basis, first come, first serve. The Union Station Garage, located east of Lumen Field on 4th Avenue, is available for season and limited single game parking. The elevator at 4th Ave. & Weller Street Overpass will enable you to reach the stadium North Lot from Union Station and avoid stairways. A state-issued accessible parking placard is required for accessible parking access.
The passenger and disabled drop-off zone is located off the intersection of Railroad Way S. and Occidental Ave., accessible from 1st Ave. S. Drivers may drop off their passengers adjacent to the stadium prior to parking. Traffic congestion can be a problem if you don't arrive early! You cannot park in the drop-off zone. Similar access for passenger pickup will be provided post-game, with traffic delays possible.
Lumen Field is equipped with two elevators in each of the NE, NW, and SW corners of the stadium, providing service to all levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corner of the Event Center. Elevator service is available to Delta Sky30 Club Seat Holders, Suite holders and guests with disabilities or difficulty climbing stairs and ramps. For convenient access to the upper level, an express elevator is also available in the NW corner. Emergencies and Evacuation Procedures In the event of a serious emergency, all event staff, law enforcement and fire personnel are available to assist guests, including those with disabilities. Information will also be provided over the public address system and on stadium televisions and scoreboards.
Entrances into Lumen Field and Lumen Field Event Center are all ADA- compliant. We do recommend our West gate located near the ProShop for our ADA guests as this is our designated medical gate (see Bag Policy) and is conveniently located near our drop-off area.
First Aid Stations
For guest safety and convenience there are several first aid stations located throughout Lumen Field and Lumen Field Event Center. In an emergency, please notify the nearest Guest Services representative for assistance and directions to these first aid stations. First aid stations can be found in the following locations: Main Concourse: Sections 103, 119 & 141 Club Level: SW Concourse across from Suite 26 Suite Level: SW Concourse across from Suite 36 Upper Concourse: Sections 300 & 326 Automatic External Defibrillators (AED's) are located throughout the facility.
Service animals or those in training for guests with disabilities are allowed in Lumen Field and Lumen Field Event Center. Guests are responsible for the actions of, and for meeting all needs of, their service animals. No other animals are allowed.
Four ramps are located in the SW, NW, NE and SE corners of the stadium. All ramps access the upper levels of the stadium and are ADA-compliant.
Restrooms are located throughout Lumen Field Event Center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available throughout the facility.
Wheelchair Dispatch Service
Wheelchairs are available to fans needing accessible assistance. Simply let a Lumen Field staff member know at the gate/entrance, and they will contact Guest Services. A wheelchair will be dispatched and a staff member will escort you to your seat and then arrange a time for a pick-up at the end of the game.