Cashless

Lumen Field only accept cards (no cash or check) for concessions, retail, parking, and vendors/hawkers in order to provide a faster, more efficient sales process. Attendees with cash who do not have a valid credit or debit card can insert their cash into the self-service kiosk and get a prepaid card back. There are 10 cash-to-card kiosks around the stadium and event center. You can load any amount of money from $1 up to $500 per card and there is no transaction fee. The cards can be used inside or outside the stadium; so, if you have money left after an event, take the card with you and use it everywhere major cards are accepted.

Cash-to-card kiosks will be located:

  • Field Plaza (Sections 138 & 131)
  • Main Concourse (Sections 103 & 119)
  • Club Level (Sections 213 & 231)
  • Upper Level (Sections 304, 330 & 340)

For more information: http://www.lumenfield.com/cashless

Box Office

The Lumen Field Box Office is located in the northwest corner of the stadium. Ticket sellers are available six days a week to assist you with all Lumen Field events, please contact (206) 381-7848.

Hours of Operation

Monday – Friday 10:00am-5:00pm, Saturday 10:00am-2:00pm

The Box Office is closed on Sundays, except for Sounders FC match days.

Concession Stands

For a list of Stadium concession stands with their locations, please visit http://www.lumenfield.com/concessions-guide/

Covered Seating

The majority of the seats in Lumen Field are protected from the elements. The following general outline will serve to assist guests in determining whether or not their seats are covered. This information is weather and wind speed/direction contingent. Generally, the east side is known as the “sunny side” and in addition, will be more exposed to the elements.

Field/Main Level: Cover begins at Rows Z-AA of the 100 level sideline seats

North End Zone and Green Zone: No covered seating

South End Zone: Cover only in last two rows, PP and QQ

Club Level: All seating covered

Suite Level: All seating covered

Drinking Fountains

Drinking fountains are located near the restrooms on all levels of Lumen Field Event Center. On the Delta Sky 360 Club Level there are 4 double fountains, on the Main Concourse there are 16, and on the Field Level there are 6.

Elevators

The stadium is equipped with two elevators in each of the northeast, northwest, and southwest corners of the stadium, providing service to the main levels of the facility. Elevators are also located at the north and south ends of the parking garage, as well as the southeast corner of the Lumen Field Event Center.

Elevator service priority is given to guests with disabilities, followed by Delta Sky 360 Club Level and suite ticket holders. Please be mindful of elevator line procedures in the lobbies.

Emergencies & Evacuation

In the event of a serious Field and Lumen Field Event Center emergency, all event staff, law enforcement and fire personnel are available to assist guests, including those with disabilities. Information will also be provided over the public address system and on stadium televisions and scoreboards.

Gate Opening Times

For Sounders FC matches, all gates will open 90 minutes prior to kickoff. Gate opening times for other events in Lumen Field and Lumen Field Event Center will vary by event. For specific event information, please call the Event Hotline at (206) 381-7500.

Playing Surface

The stadium pitch surface is called FieldTurf™— a new generation of artificial turf that is gaining in popularity with both football and soccer clubs throughout the world. The surface includes sand and ground rubber as the base of the artificial grass, providing a flexible playing surface for both football and soccer. The field’s durability in all types of weather will ensure that a wide range of events can be successfully held at the stadium.

Restrooms

Restrooms are located throughout Lumen Field and Lumen Field Event Center and are all ADA-compliant. Family restrooms with baby-changing tables and chairs for nursing are also available on the Main Concourse at sections 118 & 126, in the Delta Sky 360 Club level at sections 212, 215, 222 & 232, in the Suite Level across from Suite 36, and in the upper level at sections 302, 315, 322 & 343.

Video Boards

The video boards at Lumen Field represent a “one-of-a-kind” approach to sports venue video displays. They were designed, engineered and built to deliver video and graphic images of the highest resolution and clarity to fans. The south video board, measuring approximately 84 feet wide by 24 feet high, will display video in a super landscape format. The North Tower’s board is the first-ever portrait layout, measuring approximately 44 feet wide by nearly 50 feet high.

The ability to post a Birthday or Anniversary message at Sounders FC home matches is available through the MatchPass website for season ticket members. It is a reward offered prior to each home match. Please visit matchpass.soundersfc.com for more information.

We regret we cannot handle marriage proposal requests. If you have any questions, please do not hesitate to contact 877-MLS-GOAL or customerservice@soundersfc.com.

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